Claim Tips

We have outlined some helpful tips in the event you experience an auto or property loss:

Auto
When a accident occurs, it is crucial to ensure your safety by assessing the additional risks at the accident scene. For example, if driving visibility is poor, please remain in your vehicle to prevent being struck by other vehicles.

If injuries are involved, immediately contact emergency personnel. Once it is safe to exit your vehicle and it is determined that no one is hurt, you should try to identify the name, address, phone number, vehicle plate number, as well as the insurance particulars, of all other parties involved.

Next, determine whether there are any other witnesses and secure their name, address and phone number. When the police arrive, secure the police file number and officers name.

Property
It is extremely important to have working smoke detectors and fire extinguishers to prevent a tragic loss. It is also vital to have a planned escape route for your family.

To prevent extensive water damage, it is important to know where the main water shut off is located in your home. To prevent sewer backup damage, you should have a back flow valve installed in the sewer line.

If you will be away from your home for more 72 hours, policies require a competent person inspect the home daily to prevent freezing and subsequent water damage. In the event of a loss, it is critical to immediately contact the appropriate professionals to prevent further loss, such as the fire department in the case of a fire, plumber in the case of water loss, or police in the event of theft or vandalism.

In a case where you may have to remove your contents to prevent further damage, it is recommended that you periodically video record the interior of each room in your home. This will serve as a valuable resource should you have to recall contents lost in the event of an unfortunate accident.

Home  |  Contact  |  Staff Login  |  Privacy Policy  |  Sitemap
© Copyright 2006 - 2010 Cooke Group Insurance Group
Auto Insurance - Property Insurance - Business Insurance - Group Health Plans - Disaster Recovery - Life & Disability Insurance


www.freshmedia.ca